SHIPPING POLICY
SHIPPING OPTIONS & FEES
We currently offer the following shipping options for orders within the United States:
Standard Shipping – FREE Estimated shipping time: 2–5 business days.
Express Shipping – $10.00 Estimated shipping time: 1–3 business days.
Priority Express Shipping – $50.00 Estimated shipping time: 1–2 business days.
Shipping times are estimates and begin after your order has been processed and produced.
ORDER PROCESSING TIME
Our products are made to order. Please allow approximately 2–5 business days for your order to be processed and prepared for shipment.
Processing times may be longer during holidays, promotional periods, or periods of high order volume.
Business days do not include weekends or U.S. public holidays.
ESTIMATED DELIVERY TIME
Your estimated total delivery time includes both processing time and shipping time.
For example, an order using Standard Shipping may require approximately 2–5 business days for processing, followed by approximately 2–5 business days for shipping.
Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, incorrect shipping information, or other circumstances outside our reasonable control.
CAN I TRACK MY ORDER?
Yes. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for the carrier to update the tracking information after your package has been shipped.
CAN I CHANGE MY SHIPPING ADDRESS?
If you need to change your shipping address, please contact us as soon as possible.
We cannot guarantee that an address can be changed once your order has entered production or has been shipped.
Customers are responsible for providing a complete and accurate shipping address at checkout.
LOST, DELAYED OR RETURNED PACKAGES
If your package appears to be significantly delayed, lost in transit, or returned to sender, please contact us. We will review the situation and assist you with the available resolution.
Fan Forge Wear is not responsible for delays caused by shipping carriers, severe weather, incorrect or incomplete addresses, or other circumstances outside our reasonable control.
SHIPPING RESTRICTIONS
Shipping availability may vary depending on the product and destination. Available shipping methods and applicable charges will be displayed at checkout.
CONTACT US
If you have any questions about shipping or your order, please contact us through our Contact Us page or by email:
Email: support@fanforgewear.com
Customer Support: Monday – Friday
We typically respond within 1–2 business days.
